Arrival at the spa
Please make your way to the spa reception. A spa host who will explain the procedures for your visit and guide you around the spa will greet you.
Arrive a minimum of 20 minutes prior to your first appointment or 1 hr and 20 mins if you have the Hydrotherapy suite booked with your treatment .
Residents to arrive to the spa in robes (found in your room) and suitable footwear.
Prior to your spa treatment we would advise changing into a bathrobe and suitable footwear to allow for maximum relaxation. It is advisable to wear underwear or dry swimwear underneath although we can provide disposable briefs if you prefer. Please be assured that all of our therapists are highly trained and your modesty will be protected at all times.
Suitable swimwear must be worn at all times. Please follow instructions for use and ensure you drink plenty of water.
The relaxation room is only available for guests to relax after their treatment. It is a quiet area and suitable for those guests wanting peace.
Our spa environment is one of relaxation and tranquillity, allowing time to calm the mind, refocus the body and soothe the soul. Please respect all spa guests’ right to privacy and quietness as we kindly ask that mobile phone usage is kept at a minimum and at a respectful level of sound, to ensure a complete experience of wellbeing. Taking Photos /videoing is prohibited in all areas.
Please note that the allocated treatment time includes time for changing, short consultation and aftercare advice.
13-16 year olds
An adult must accompany guests at all times whilst in the spa (including changing areas, relaxation suites). Use of the hydrotherapy suite is not permitted.
16-18 year olds
An adult must accompany guests at all times whilst in the spa (including changing areas, hydrotherapy suite and relaxation suites).
Please notify our staff if you are pregnant or have any special medical considerations so that appropriate treatment can be recommended. Ciuin Spa cannot be held responsible for any changes to treatments or cancellations that occur due to non-disclosure of medical conditions at the time of booking. However it is our ethos to help all people be well. We have experienced and highly trained therapists who will be happy to discuss any concerns you may have. Kindly advise us of any health conditions, allergies or injuries, which could affect your treatment when making your spa reservations.
All treatments/use of the hydrotherapy suite are subject to medical status.
*Pre-natal treatments are available after 12 weeks.
GAIA Rituals and 90 minute treatments include the Hydrotherapy Suite. Alternatively the Hydrotherapy Suite can be added for €20 pp.
Hydrotherapy Suites last entry times: Monday-Saturday 5pm and Sunday 4.30pm (Hydrotherapy Suite facilities close 30 mins prior to the spa closing time).
Use of the hydrotherapy suite is not permitted during pregnancy or for under 16 year olds.