Spa Guide

Opening hours
Monday-Saturday 10-6.30pm
Sunday (Bank holidays)10-6.00pm

Make a day of it
You can book any treatment and upgrade your visit with Afternoon Tea or bubbles and chocolates. Alternatively please view our day spa packages.

Scheduling an appointment

To schedule an appointment, please speak with our specialist Spa Reception Team who will guide you in making your choice. You can contact the Spa Reception Team on +353 (0)49 9525085 or via email at spa.ciuin@slieverussell.ie

Spa preparation
It is recommended that no alcohol is consumed immediately prior to your arrival and that you consume plenty of water following any treatments.

What we provide
Robes and towels are provided on each visit. Guests are asked to wear appropriate footwear in the spa, please bring suitable footwear with you. Ciúin flip flops are available to purchase at the spa.

Spa Guide

Ciuin Spa at Slieve Russell Hotel Golf & Country Club is open from 10am-6.30pm Monday-Saturday, 10-6pm Sunday & Bank Holidays.

Arrival Time

Guests are advised to arrive at least 20 minutes prior to the treatment time. If you have booked to use the Thermal Suite please arrive at least 1 hr 30 minutes prior to the treatment start time. The Spa Reception team will show you to a locker.

What to Bring

Robes will be provided, guests are asked to bring suitable footwear alternatively flips flops can be purchased at the spa reception. Guests need to bring swimwear, this is mandatory for the Thermal Suite.

You can enhance your visit with light lunch, afternoon tea, bubbles, Mocktail’s and Sweet Treats. Please contact the spa reception team.

Health Conditions

Kindly advise of any health conditions, allergies, recent medical or cosmetic procedures or injuries, which could have a bearing on our treatments/facilities when making your spa reservation. Guests maybe requested to provide a note from the GP as a safety precaution.

Pregnancy

We have specifically designed treatments for expectant and nursing mothers. Expectant mothers must be over 12 weeks pregnant for treatments. The Thermal Suite is not suitable during pregnancy.

Cancer Care Treatments

Please advise the spa reception team upon making the booking if you are undergoing treatment or have undergone treatment for cancer. Our GAIA Affinity treatments have been specifically designed and can be tailored accordingly with a number of specialised therapists.

Age Requirement

The minimum age requirement for spa treatments and access to the Thermal Suite, Relaxation Suites and Changing Rooms is 16 years and over.

Thermal Suite

GAIA Rituals and 90 minute treatments include use of the Thermal Suite. Alternatively the Thermal Suite can be added for €25pp.

The management reserves the right to close any area of the Thermal Suite for essential maintenance.

Relaxation Rooms

The Relaxation Rooms are for guests to relax after their treatment. They are quiet areas suitable for those guests wanting peace.

Treatments

Guests may be requested to move the treatment start time to be earlier or later. We will endeavour to contact you in advance to make you aware of your updated start time. The allocated treatment times includes time for changing, short consultation and aftercare advice.

Spa Etiquette

Our spa is one of relaxation and tranquillity. In light of this we ask that mobile phones are not used in the spa. No filming or photography is permitted in the Ciuin Spa. The Relaxation Room is a whisper zone.

Check Out

Guests must check out at the Spa Reception before leaving the spa to ensure the treatment charge has been processed. Payments must be processed on the day of the treatment. There is also an opportunity to pay in advance of your treatment by contacting the Spa Reception Team. There is no service charge on the treatments. Gratuities are at the guest’s discretion. All prices are in euros. The management reserves the right to change pricing without prior notice.

Cancellation Policy

A 100% cancellation charge will be incurred for any treatment not cancelled 24 hours prior to the appointment.

Valuables The Slieve Russell Hotel does not accept any responsibility for loss or damage of any personal items.

Gift Vouchers
Ciúin gift vouchers are available for treatments, day spa packages or products and are an ideal present for someone special. Gift vouchers are non-refundable and must be presented to spa reception upon arrival.

Cancellations
As a courtesy to other guests we ask that you provide 24 hours’ notice if you need to cancel or reschedule your appointment. If you cancel with less than 24 hours’ notice you will be subject to 50% of the treatment cost. If you give less than 12 hours’ notice you will be charged the full treatment cost. The charge will be applied to the card provided on booking or on to your hotel room bill should you be a resident guest. Deposits relating to full and part day packages are strictly non-refundable. They are transferable to another date provided at least 5 days’ notice of the original date is given.

Booking amendments
If you wish to amend your booking in anyway, please contact us before you arrive. We cannot guarantee we will be able to accommodate any amendments to your booking.

Spa Packages
Treatments that are part of a package cannot be exchanged or taken by another person/s. All treatments included in spa packages are subject to availability. Treatment timings may be subject to change without prior notice.

Departure
Please make sure you have all your belongings when leaving the spa.

Retail
We have a large range of retail products available to continue your experience at home. Please ask any of our trained team if you need any advice.

Valuables
We recommend you do not bring valuables into the Ciúin Spa. The Slieve Russell Hotel/Ciúin Spa does not accept any responsibility for loss or damage of personal items.

Treatment Courses
When booking a course of three treatments, you will receive a fourth one complimentary.

Prices/Gratuities
Please note all prices are quoted in Euros and subject to change at any time without prior notice. Gratuities are not included and are welcome at your discretion.

Payment
Payment can be made in full when booking an appointment or alternatively we would ask where possible to use contactless payment.

Credit/debit card details will be required to secure all bookings. Specific package or treatment vouchers are non-transferable to another package or treatment. No change will be given from gift vouchers, any remaining balance will be out on a gift card. If you are paying by gift voucher please remember to bring it with you on the day or an alternative method of payment will be required.

The management reserves the right to alter or amend any aspect of the contents of the Ciuin Spa brochure and online at any time without prior notice.
The management reserves the right to close any area of the Hydrotherapy Suite without prior notice for essential maintenance.